Responsible Gaming

Responsible gambling means making informed choices and keeping your gambling within limits that are affordable and manageable. Online casino games are based on chance. Outcomes are not guaranteed, previous results do not influence future results and no strategy can ensure a win. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been paid.

Gambling may be unsuitable for some people, including anyone under the legal gambling age, people experiencing financial hardship and people whose mental health or personal circumstances could make gambling more difficult to control. If you are affected by alcohol, medication, stress or other circumstances that may impair your judgement, do not gamble.

• Set a budget before you start and do not exceed it.
• Decide how much time you will spend playing and take regular breaks.
• Never chase losses or increase your stakes to try to recover money.
• Do not borrow money, use credit intended for essentials or sell possessions to gamble.
• Avoid gambling when you are upset, tired, under the influence of alcohol or feeling pressured.
• Treat wins as part of the entertainment experience rather than as income.
• Keep gambling separate from household budgets, savings and other financial responsibilities.
• Do not ask another person to gamble on your behalf or share your account.

A limit is most effective when it is chosen before gambling begins. Consider your income, regular expenses, debts and other obligations. If a limit does not feel comfortable, reduce it or choose not to gamble. You can also decide in advance what signs will mean you need to stop, such as spending more time or money than planned, hiding your gambling or feeling anxious about your play.

Vegastars Casino may provide account and play-management features designed to help you monitor and control your gambling. The features available to you may depend on the account, platform or applicable requirements. Review the options in your account area or contact support through the available website channels if you need help finding them.

Deposit and spending limits

Where available, you can use deposit or spending limits to control the amount added to your account over a selected period. Choose a limit that reflects what you can afford. A limit is not a guarantee that you will win or avoid losses, and it should not be used as a replacement for a personal budget.

Time reminders and activity checks

Time reminders, account history and activity information can help you understand how long you have played and how much you have deposited or withdrawn. Check your activity regularly and pause if your play is taking more time or money than intended. Keeping a personal record can also make patterns easier to identify.

Reality checks and breaks

Use reminders to pause and assess whether you still want to continue. A short break can help you make a more considered decision. During a break, avoid logging in, opening other gambling accounts or looking for ways to continue playing elsewhere.

Self-exclusion

If you are concerned about your gambling, self-exclusion can prevent or restrict access to your account for a chosen period or as otherwise permitted by the available process. Self-exclusion is a serious step. Once requested, you should not attempt to open another account, use another person's account or find other ways to bypass the restriction.

If you believe you need a break, request account restriction or self-exclusion through the responsible gaming or support options available on the website. Restrictions may take effect according to the applicable process. You remain responsible for stopping your play while a request is being processed.

Gambling harm can affect finances, relationships, employment, study and physical or emotional wellbeing. It can develop gradually, and you do not need to experience every warning sign before taking action. Asking for help early is a practical and responsible decision.

• Spending more money or time gambling than you planned.
• Continuing to gamble after deciding to stop or take a break.
• Chasing losses or believing a win is due after a losing run.
• Borrowing money, missing payments or using money needed for essentials.
• Hiding gambling activity, deposits, losses or account statements from others.
• Feeling restless, irritable, anxious or low when you cannot gamble.
• Thinking about gambling frequently or allowing it to interfere with work, study or relationships.
• Gambling to escape stress, loneliness, sadness or other difficult feelings.
• Selling belongings or taking financial risks to continue gambling.
• Trying to recover losses by increasing the amount or frequency of play.

If any of these signs apply to you, stop gambling and consider using account restrictions or self-exclusion. Talk honestly with someone you trust and seek professional advice. Do not try to manage serious gambling concerns by gambling more or by keeping the problem private.

If another person is affected by your gambling, their concerns should be taken seriously. Consider showing them this information, agreeing to financial safeguards and seeking independent support together. You can also contact Vegastars Casino through the support channels available on the website for information about account controls.

Support is available for people who are worried about their own gambling or someone else's gambling. In Australia, you can seek confidential information, counselling and practical guidance from a recognised gambling-help service or a qualified health professional. You may also speak with your general practitioner, a counsellor or a financial counsellor about the effect gambling is having on your wellbeing or finances.

Vegastars Casino cannot provide medical, psychological, legal or financial advice. Information on this page is general and is not a substitute for professional support. If you feel at immediate risk of harming yourself or another person, contact emergency services or go to the nearest hospital without delay.

If you choose to contact support, explain clearly what you need, such as help setting a limit, taking a break, closing an account or understanding your account activity. Keep copies of important messages and review any available account controls. You can contact Vegastars Casino through the support options shown on the website; no contact details are provided on this page.

Our shared responsibility

Responsible gambling works best when players and gambling providers each take appropriate steps. Players should provide accurate information, follow account rules, protect their login details and use available control tools. Vegastars Casino may apply account checks, restrictions or other measures where required by applicable rules or where activity raises responsible gaming concerns. These measures are intended to support safer play and do not guarantee that gambling-related harm will not occur.

Please read this page before playing and return to it whenever you need a reminder. If gambling is not affordable, safe or enjoyable for you, the safest choice is not to gamble.